FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
About Products
Some common questions about our products
Is the translation accurate? Is it fast?
Powered by cutting-edge ChatGPT4.0 voice technology, our translator achieves an accuracy rate of up to 98%. It delivers responses in about one second, ensuring remarkably fast translation.
Battery life, how long does it take to fully charge the battery?
Most translation devices can be used continuously for about 8 hours on a full charge, and have a standby time of up to 7 days. A full charge takes about 1 hour.
What features does this translator offer? How can it help me?
This translator supports voice conversation translation, photo translation, offline translation, and real-time conference interpreting. It is perfect for international travel, overcoming language barriers, learning foreign languages, and business trips.
How many languages does this AI translator support? Which countries does it cover?
It supports over 150 languages, allowing two-way translations among them. This coverage extends to more than 200 countries worldwide, and it even recognizes over 50 different accents.
Does this AI translator require an internet connection? Can it be used offline?
The translator can connect to Wi-Fi or a mobile hotspot to enable all 150+ languages. When offline, it still supports translation in 20 languages, ensuring reliable use without internet access.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
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When will my order be shipped?
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What is your return policy?
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How long will it take until l receive my order?
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Orders
Below are some of are common questions about orders
How do l make a purchase?
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How do l know if my order is confirmed?
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Can l change my shipping address after my order is placed?
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Can l change my billing address after placing my order?
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